There are so many different ways we can connect with clients these days.
Many people shun technology and I often hear “I’m just not technical”, or “computers just don’t work for me”. These limiting beliefs are often programmed in at a deep level but they really just come from a negative past experience. Someone just told you, “you were useless at technology” or that you would “just never get it” and that limiting belief has served to stop any exploration of technology.
I have found with a patient teacher and the right knowledge, most people can master their fear of technology and once over the hump, often take it on in a big way. Many make up for the lost time and really enjoy the experience, simply because it opens many doors.
I was interested to read this article on Springwise, showing how western medicine are using technology to serve remote areas.
Allowing people who would normally have to travel thousands of miles to get seen and heard, to have a consult and access to information online, will make seeking professional advice a whole lot easier.
Most certainly it isn’t ideal, and yes, having someone drop in on them personally would be wonderful, but I’d like to bet that a large percentage of “non physical” issues can be helped through this medium.
So why not consider if there are parts of your business that could be done with a webcam. Do your clients always have to travel to your office? Could you save them and you some time in their day?
I’m not suggesting for one moment that personal interaction and human touch should be dispersed with. But with time being the #1 thing people want more of these days, embracing technology not only allows people access to services they could not normally reach, it also saves time, energy and money when used well.
